FAQ

1.Are your freeze-dried candies safe to eat? ▶

Yes! Our freeze-dried candies are made using high-quality ingredients. They undergo a careful process to maintain flavor and texture while being completely safe to enjoy.

2. Can I order freeze-dried candy in bulk? ▶

Yes, we offer bulk ordering for businesses or special events. Please contact us directly for bulk pricing and availability.

3. How should I store my freeze-dried candy? ▶

Store your freeze-dried candy in a cool, dry place away from direct sunlight. An airtight container is best for maintaining its texture and flavor.

4. Do you ship internationally? ▶

Yes, we offer international shipping to many countries. Please check our shipping policy for details on delivery times and shipping costs.

5. How do I know if my order has been shipped? ▶

Once your order is processed and shipped, you will receive an email notification with tracking information so you can monitor your package.

6. What payment methods do you accept? ▶

We accept various payment methods, including credit/debit cards, PayPal, and other secure payment options during checkout.

7. Can I return or exchange my order? ▶

We accept returns and exchanges for items that are unopened and unused. Please refer to our return policy page for more information on the process.

8. How do I contact customer service if I have a question or issue? ▶

You can reach our customer service team by email at info@sweetytreatyco.com or through our contact form on the website. We are happy to assist you with any questions or concerns!